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Secure Worldwide Delivery

UK

UK orders will be sent with Royal Mail Tracked 24h or Special Delivery (Next Day).

International Orders

All international orders will be sent with a courier of our choice. If you have a specific request, please enquire before completing your order.

Europe & USA - 3-5 working days*

Australian & Rest of World - 5-7 working days*

*these dates are only estimates

Ring sizing

If you have requested your ring to be resized, this will add approximately 2-3 working days to your items estimated delivery date.

Customs & Duties

In many countries, antiques over 100 years old are exempt from import tax or duty. For such items, we will declare them as “antique” and provide a signed and dated Antique Declaration for your records.

Please note that you may still be liable for local taxes, duties, or handling fees on imported goods. Most countries provide this information through their customs office or official government website.

If you are contacted by customs requesting additional documentation, please let us know immediately, and we’ll be happy to assist with any supporting paperwork.

Some countries impose specific restrictions on the import of items like ours. We recommend contacting us beforehand to confirm that your country is not subject to these regulations.

Please be aware that we have no authority over local customs procedures or decisions.

Please Note:

  • Once an order has been dispatched, we’re unable to redirect it to a different address.
  • All items are fully insured while in transit and are the responsibility of Winslet & Walker until safely delivered.
  • You will receive full tracking details by email once your order has been dispatched.
  • Some orders may require a signature upon delivery.
  • Orders are usually sent within 24 hours of receiving payment.
  • Please note that we do not ship on Sundays.

Call us

Give us a call or message us on +44 (0)7523 629 888

Email us

You can email us at contact@winsletandwalker.com